Senior CRM Administrator

4 days ago


New York, New York, United States Neuberger Berman Full time
Job Description

The CRM and Sales Enablement team at Neuberger Berman is seeking an experienced Salesforce administrator to drive adoption and maintain support for the North American Intermediary channel. As a key member of the team, you will be responsible for handling administrative functions, training users, and providing support.

About the Role:

  • Serve as the primary channel administrator, handling user maintenance, dashboards, reports, list views, layout updates, workflows, and configuration tasks
  • Train new and existing users, developing training curriculum, tools, and collateral, and driving overall adoption
  • Provide support for channel users, investigating issues, and acting as a liaison between users, vendors, and technology teams

Requirements:

  • 3+ years' experience with CRM Administration, 2+ years' experience with Lightning
  • Experience with automated data feeds required; experience with DST, Broadridge, etc. preferred
  • Strong data management abilities, with data maintenance tool experience - Data Loader, DemandTools
  • Excellent time-management, planning, and organizational skills
  • High level of accuracy and attention to detail
  • Strong written and verbal communication skills

Benefits:

  • Salary range: $140,000-$160,000 per year
  • Comprehensive benefits package including paid time off, medical/dental/vision insurance, 401(k), life insurance, and other benefits
  • Opportunity to work with a leading investment manager in a dynamic and supportive environment


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