Patient Services Associate
2 weeks ago
Location: Lee Health
Department: Patient Services
Work Type: Full Time
Shift: Day Shift
Compensation: $18.75 / hour
Position Overview
The Patient Services Associate role is pivotal in delivering outstanding service in a collaborative environment, focusing on all patient-related business functions.
Key responsibilities encompass managing phone communications, scheduling patient appointments, facilitating patient check-ins, verifying insurance details, processing authorizations, handling pre-certifications, managing referrals, and ensuring accurate billing and charge postings, alongside maintaining comprehensive medical records.
Depending on departmental needs, this position may also involve overseeing business services related to workers' compensation, commercial insurance, employee health, and corporate accounts. Flexibility for late hours, weekends, and holidays may be necessary. Additional tasks may be assigned by the department Manager/Supervisor.
Qualifications
Educational Background
Required Education
High School Diploma or Equivalent
Required
Experience
Minimum Experience Required
Less than 1 Year
Clerical/Administrative Required
Customer Service Preferred
Additional Experience
1-2 years of prior experience is preferred for roles within Lee Health.
Licensure
State Licensure
Not Required
Certifications
Basic Life Support (BLS) may be required at certain locations within 90 days of employment.
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