Hospitality Front Office Agent

5 days ago


Horseshoe Bay, Texas, United States Crescent Hotels and Resorts Full time

**Key Responsibilities**

The Front Desk Agent will be responsible for:

  • Providing exceptional guest service by greeting guests, answering questions, and resolving issues promptly.
  • Handling all cash duties accurately and efficiently, adhering to hotel policies and procedures.
  • Operating Agilisys software to manage reservations, check-ins, and check-outs.
  • Assisting with room assignments, special requests, and other guest-related tasks.
  • Maintaining a clean and organized workspace, adhering to health and safety standards.

The estimated salary for this position is $45,000 - $55,000 per year, depending on experience and qualifications. Benefits include medical, dental, and vision insurance, paid vacation, paid holidays, 401k plan, long-term and short-term disability, major illness insurance, accident insurance, limited access to resort amenities, and discounts at Crescent Hotels & Resorts properties.



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