Front Desk Team Member
1 day ago
Estimated salary for this role is $45,000 - $65,000 per year, depending on experience.
We are seeking a highly skilled and professional Front Desk Agent to join our team at Horseshoe Bay Resort. Located in the heart of Texas Hill Country, we offer a unique blend of luxury and natural beauty.
As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling front desk operations, and ensuring a seamless stay for our guests. Your expertise in hospitality and excellent communication skills will make a significant impact on our guests' experience.
Key Responsibilities:
- Efficiently manage front desk operations, including check-ins, check-outs, and guest inquiries.
- Provide personalized attention to guests, addressing their needs and concerns promptly and professionally.
- Maintain accurate records and handle cash transactions with precision.
- Work collaboratively with other departments to ensure a smooth operation.
- Participate in ongoing training and development to enhance your skills and knowledge.
Requirements:
- High school diploma or equivalent required; previous customer service experience preferred.
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
- Strong problem-solving and conflict resolution skills.
- Basic computer skills and proficiency in hotel software.
Benefits:
- Competitive salary range: $45,000 - $65,000 per year.
- Medical, dental, and vision insurance.
- Paid vacation and holidays.
- 401(k) plan with employer match.
- Long-term and short-term disability insurance.
- Major illness and accident insurance.
- Limited access to resort amenities.
- Discounts at Crescent Hotels and Resorts properties.
About Us:
Crescent Hotels and Resorts is a leading hospitality company committed to delivering exceptional guest experiences. We take pride in our luxurious properties and dedication to excellence. Join our team and become part of a dynamic and growing organization.
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