Front Desk Team Member

1 day ago


Horseshoe Bay, Texas, United States Crescent Hotels and Resorts Full time
Crescent Hotels and Resorts: Front Desk Agent

Estimated salary for this role is $45,000 - $65,000 per year, depending on experience.

We are seeking a highly skilled and professional Front Desk Agent to join our team at Horseshoe Bay Resort. Located in the heart of Texas Hill Country, we offer a unique blend of luxury and natural beauty.

As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling front desk operations, and ensuring a seamless stay for our guests. Your expertise in hospitality and excellent communication skills will make a significant impact on our guests' experience.

Key Responsibilities:

  • Efficiently manage front desk operations, including check-ins, check-outs, and guest inquiries.
  • Provide personalized attention to guests, addressing their needs and concerns promptly and professionally.
  • Maintain accurate records and handle cash transactions with precision.
  • Work collaboratively with other departments to ensure a smooth operation.
  • Participate in ongoing training and development to enhance your skills and knowledge.

Requirements:

  • High school diploma or equivalent required; previous customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Strong problem-solving and conflict resolution skills.
  • Basic computer skills and proficiency in hotel software.

Benefits:

  • Competitive salary range: $45,000 - $65,000 per year.
  • Medical, dental, and vision insurance.
  • Paid vacation and holidays.
  • 401(k) plan with employer match.
  • Long-term and short-term disability insurance.
  • Major illness and accident insurance.
  • Limited access to resort amenities.
  • Discounts at Crescent Hotels and Resorts properties.

About Us:

Crescent Hotels and Resorts is a leading hospitality company committed to delivering exceptional guest experiences. We take pride in our luxurious properties and dedication to excellence. Join our team and become part of a dynamic and growing organization.



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