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Customer Service Representative

2 months ago

Asheville, North Carolina, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Build trust relationships with customers, understanding their needs and preferences to provide personalized solutions
  • Process sales transactions accurately and efficiently, maintaining a high level of product knowledge
  • Meet or exceed sales goals, consistently delivering results-driven performance
  • Maintain a clean and organized store environment, adhering to company standards and procedures
Requirements
  • High school diploma or equivalent required; prior retail or customer service experience preferred
  • Ability to work a flexible schedule, including evenings and weekends
  • Strong communication and interpersonal skills, with a focus on building customer relationships
  • Ability to lift up to 50 pounds and stand for long periods
What We Offer

As a Customer Service Specialist at Sherwin-Williams, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to creating a diverse and inclusive work environment, where everyone has the opportunity to succeed.