Senior Operations Manager
4 days ago
We are seeking a highly experienced and skilled Senior Operations Manager to join our team at the Federal Reserve Bank of Atlanta. As a key member of our Operations and Administrative Services Division, you will be responsible for providing senior management oversight and leadership to our Law Enforcement and Business Continuity operations.
Key Responsibilities- Maintain overall administration and performance of responsible areas within the Operations and Administrative Services Division in all District locations.
- Have oversight responsibility for Division function offices to establish strategic direction, policy, procedures, cost/efficiency targets and budgets for business lines and maintain accountability for achieving performance.
- Provide back-up support to the Division Executive Vice President and offer direction and guidance on various System and District matters.
- Act as a representative of the Bank to financial institutions and government agencies, ensuring effective relationships are maintained with constituents and other external entities.
- Maintain accountability for audit performance, cost and productivity metrics, and effective oversight of functional risk.
- Manage business continuity to ensure emergency preparedness and readiness for identified vulnerabilities, interdependencies, and risks.
- Oversee functional personnel management functions such as hiring, staff development counseling, employee performance appraisals, compensation decisions, and other personnel actions.
- Lead and serve as a representative on District and System workgroups to shape and define Bank and System policies and functional strategies.
- Ability to establish and maintain relationships with external law enforcement and emergency management agencies.
- Ability to work with Board Personnel on areas related to Law Enforcement Operations.
- Focus on staff development and succession planning top to bottom for assigned functions.
- Responsibility to provide guidance/oversight to peer groups in a matrix management structure.
- Undergraduate degree and/or master's degree preferred.
- Proven experience in operations management/leadership.
- Competencies: Strategic Agility, Decision Quality, Communicate Effectively, Developing Direct Reports and Others, Managerial Courage, Interpersonal Savvy.
- Comprehensive healthcare options (Medical, Dental, and Vision).
- 401K match, and a fully funded pension plan.
- Paid vacation and holidays, flexible work environment.
- Generously subsidized public transportation.
- Annual tuition reimbursement.
- Professional development programs, training, and conferences.
The Federal Reserve Bank of Atlanta is an equal opportunity employer. We believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
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