Senior Veterinary Technician Supervisor

1 week ago

Columbus, Ohio, United States Bethel Animal Hospital Full time
Bethel Animal Hospital is on the lookout for a Senior Veterinary Technician Supervisor to enhance our dedicated team.

About Us:
Since our inception, we have been committed to delivering comprehensive veterinary services, including general care, surgical procedures, acupuncture, dental services, radiology, and more.

Position Overview:
As a Senior Veterinary Technician Supervisor, you will integrate advanced veterinary technical expertise with leadership responsibilities.

Your role will involve overseeing the training, coaching, and mentoring of new technicians, ensuring efficient appointment management, providing constructive feedback to team members, and guaranteeing the accuracy of all technician appointments.

This position also encompasses managing technician schedules, overseeing inventory, and ensuring the maintenance of equipment.

We expect our supervisor to foster a collaborative environment, guiding staff to effectively manage the daily patient flow.

Excellent communication skills are essential, along with the ability to engage in direct and effective dialogue with all team members. Time management and consistent attendance are critical.

Key Responsibilities:

The Senior Veterinary Technician Supervisor will lead and train the medical support staff in the operations of a small animal facility, adhering to hospital policies and procedures while providing medical care to patients as permitted by the veterinary practice act.

You will perform all functions related to the Licensed Veterinary Technician role, including:
  • Collaborating with the Inventory Manager to procure pharmaceutical supplies and medications, maintaining controlled substance and surgical logs.
  • Overseeing the inventory and upkeep of pharmaceuticals, equipment, and supplies.
  • Staying informed about preventative healthcare recommendations to assist clients with inquiries and educate them on vaccines, flea, and heartworm products.
  • Supporting the marketing of veterinary services beneficial to pets, such as dental cleanings, senior wellness, spay and neuter, and boarding.

Additionally, you will assist in various aspects of hospital operations, including answering phones, scheduling appointments, and managing prescription requests.


Compliance and Training:

Ensure that the hospital and its personnel comply with federal and state animal health regulations, including OSHA, Radiation, state board requirements, and DEA guidelines.

You will enforce hospital policies established by the Practice Manager and Medical Lead, while also training and assisting veterinary support staff in their technical and client education duties.

Provide constructive feedback to supervisors to facilitate ongoing coaching for team members as necessary.


Team Management:

Offer guidance and direction to team members, establishing performance standards and monitoring their progress. Address interpersonal issues and concerns raised by technicians and support staff.

You will manage the overall clinic workflow, creating technical schedules that align with the needs of doctors, the team, surgical procedures, and outpatient services while monitoring overtime and payroll expenses.

Arrange for shift coverage by either seeking assistance from the technical team or covering shifts personally.


Skills and Qualifications:

A genuine passion for working with animals, even in stressful or challenging situations, is essential. You should maintain composure and efficiency during medical emergencies.

Proficiency in practice management software is required, along with strong writing skills to communicate objectives clearly.

Familiarity with computer applications, including Word, iOS, Windows, and communication tools, is necessary.

You should also possess problem-solving abilities to address team conflicts and personnel issues, ensuring high-quality service standards and client satisfaction.

Knowledge of veterinary instruments, materials, and equipment care is vital.


Join Us:
At Bethel Animal Hospital, we value diversity and are committed to fostering an inclusive environment for all employees.

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