Accounts Receivable Team Leader

2 weeks ago


Altoona, Pennsylvania, United States Cypress Health Partners Full time
Job Overview

Cypress Health Partners stands as the foremost provider of chiropractic and outpatient physical therapy services across Massachusetts, with aspirations to expand our care model throughout the Northeast, including states such as Maine, New Hampshire, Rhode Island, and New York. As a provider-owned and operated entity, we are committed to enhancing the health and wellness of our patients. Our dedicated professionals deliver exceptional and innovative chiropractic and physical therapy services, aiming to restore each individual's optimal function.

We are in search of an Accounts Receivable Supervisor who is eager to contribute to the ongoing development and growth of our organization.

Key Responsibilities:

In collaboration with our Director of Revenue Cycle, you will oversee a team of Accounts Receivable Specialists, ensuring their success in executing payment posting and reconciliation processes.

  • Assign and manage team tasks and deadlines effectively.
  • Evaluate all computer functions related to billing and payment procedures to ensure workflows are operating efficiently.
  • Oversee department scheduling and staffing, including conducting quarterly check-ins and annual performance reviews.
  • Lead the hiring process and implement corrective actions when necessary.
  • Monitor the follow-up queue, remit stations, ACH reports, and daily deposit spreadsheets on a daily basis.
  • Coordinate with the Billing Supervisor as needed.
  • Provide guidance on general payment processing, posting, and reconciliation, resolving issues escalated by team members.
  • Engage with external payors to facilitate enrollment in EFT and/or electronic remit files, escalating unresolved issues to the Director.
  • Identify, document, and implement solutions to operational challenges using established processes and expertise.
  • Perform additional duties as assigned.
Required Skills:
  • Leadership and Management
  • Professional Demeanor
  • Effective Oral and Written Communication
  • Confidentiality
  • Organizational Skills
  • Time Management
  • Proficiency in Computer Applications
Qualifications:
  • A high school diploma or GED is required; an Associate degree is preferred.
Experience:
  • A minimum of 3 years in payment processing and reconciliation.
  • At least 2 years of supervisory experience.
  • Strong organizational and communication skills, both verbal and written.
  • Ability to manage time and workload independently.
  • Experience working in a fast-paced team environment.
  • Familiarity with Electronic Medical Records and Billing Systems.

Cypress Health Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.



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