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Accounts Receivable Team Leader

2 months ago

Altoona, Pennsylvania, United States Cypress Health Partners Full time
Job Overview

Cypress Health Partners, a leading provider of chiropractic and outpatient physical therapy services in Massachusetts, is expanding its operations across the Northeast. We are a provider-owned organization committed to enhancing the health and wellness of our patients through innovative chiropractic and physical therapy solutions.

We are currently seeking an Accounts Receivable Supervisor who is eager to contribute to the growth and development of our organization.

Key Responsibilities:
  • Oversee the assignment of tasks and deadlines for the accounts receivable team.
  • Evaluate billing and payment workflows to ensure optimal efficiency.
  • Manage staffing and scheduling within the department, including conducting performance evaluations and check-ins.
  • Lead the hiring process and address corrective actions as necessary.
  • Monitor daily follow-up queues, remit stations, ACH reports, and deposit spreadsheets.
  • Collaborate with the Billing Supervisor as needed.
  • Provide guidance on payment processing, posting, and reconciliation, addressing issues escalated by team members.
  • Engage with external payors to facilitate enrollment in EFT and electronic remit files, escalating unresolved issues to the Director.
  • Identify and implement solutions to operational challenges using established processes and expertise.
  • Perform additional duties as assigned.
Required Skills:
  • Leadership and Management
  • Professionalism
  • Effective Oral and Written Communication
  • Confidentiality
  • Organizational Skills
  • Time Management
  • Proficiency in Computer Applications
Education and Experience:
  • A high school diploma or GED is required; an associate degree is preferred.
  • A minimum of 3 years of experience in payment processing and reconciliation.
  • At least 2 years of supervisory experience.
  • Strong organizational and communication skills, both verbal and written.
  • Ability to manage time and workload independently.
  • Experience working in a fast-paced team environment.
  • Familiarity with Electronic Medical Records and Billing Systems.

Cypress Health Partners is an Equal Opportunity Employer. All qualified candidates will be considered for employment without regard to race, sex, color, religion, national origin, ancestry, age, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or any other protected class.