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Commercial Insurance Account Executive

2 months ago

Altoona, Pennsylvania, United States APR Full time
Job Overview

The Commercial Lines Account Manager plays a vital role within our organization, overseeing a varied portfolio of commercial insurance accounts. This position serves as the primary liaison for clients, focusing on cultivating these relationships by comprehending their requirements, delivering exceptional service, and ensuring their coverage meets their business needs.

Key Responsibilities
  • Manage a portfolio of commercial lines accounts, ensuring high customer satisfaction levels.
  • Address client inquiries regarding policies and coverage in a timely and professional manner.
  • Conduct comprehensive policy reviews, suggest appropriate coverages, and prepare proposals for renewal and additional lines of coverage.
  • Collaborate closely with producers to market new business and negotiate renewals, aiming for optimal coverage and cost efficiency.
  • Build and maintain strong relationships with carrier representatives and underwriters.
  • Utilize agency management software and carrier online rating portals effectively.
  • Keep accurate and detailed records of client and policy information within the agency management system.
  • Stay updated on industry changes and engage in ongoing professional development to enhance knowledge and skills.
Qualifications
  • 5-7 years of experience in commercial lines account management or a related field within the insurance sector.
  • Property and Casualty license is mandatory.
  • Preferred designations include Certified Insurance Counselor (CIC) or Chartered Property Casualty Underwriter (CPCU).
  • Proficient in agency management software, preferably Applied (TAM or EPIC) or AMS360.
  • Strong understanding of various commercial insurance policies.
  • Excellent written and verbal communication skills for effective interaction with clients, team members, and carriers.
  • Able to manage multiple tasks, prioritize effectively, and meet deadlines.
  • Proficient in Microsoft Office Suite or similar software for creating professional reports, spreadsheets, and presentations.