Urology Clinic Patient Services Representative
5 days ago
OU Health is seeking a highly organized and detail-oriented Patient Services Representative to join our Urology Clinic team. As a key member of our front office staff, you will be responsible for coordinating patient schedules, providing exceptional customer service, and ensuring the smooth operation of our clinic.
Key Responsibilities:- Scheduling: Schedule patient appointments, provide information about clinic operations, and obtain patient demographics.
- Check In/Check Out: Greet patients, accept payments, and prepare encounter forms and billing packets.
- Filing and Organization: Pull patient charts, copy medical records, and maintain log of charts in storage.
- Referrals and Authorizations: Verify insurance eligibility, secure referrals, and collect proof of income.
- Miscellaneous: Dispense supplies, notify staff of low supplies, and perform related work as required.
- 1 or more years of professional work experience required.
- 2 or more years of experience in customer service preferred.
- Good verbal and written communication skills, customer service skills, and proficiency with Microsoft Office tools.
OU Health is an equal opportunity employer offering a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and more. We value our employees' growth and development and offer opportunities for professional growth and education.
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