IT Support Specialist
4 hours ago
The Grand Beach Suites Hotel is seeking a highly skilled IT Specialist to join our team. As a key member of our technical operations team, you will be responsible for ensuring the smooth operation of our computer systems, networks, and technology infrastructure.
Key Responsibilities:
- Provide technical support and maintenance for all computer systems, networks, and technology infrastructure
- Manage and maintain software updates, patches, and firmware
- Provide training on corporate software and systems
- Add and remove accounts from Active Directory and other applications
- Oversee mission-critical systems such as servers, networks, and desktops
- Manage departmental and enterprise-wide technology projects
- Meet regularly with departments to solicit feedback on needs and projects
- Maintain high availability standards for network and critical system resources
Requirements:
- 4+ years' experience supporting an IT infrastructure
- Strong understanding of networking with HP or Cisco
- Experience working with VLANs, ACLs, Routing, and enterprise Wi-Fi
- Management of Windows server 2003/2008
- Understanding of Wi-Fi and how to resolve related issues
- Experience in Watchguard firewalls or similar port-based firewalls
- Desktop configuration and troubleshooting
- Point of Sale and Property Management Software experience
- Working knowledge of Backup operations with Computer Associates or similar
- Understanding of VoIP technology
- Excellent communication skills and customer service orientation
- Delivers engaging, informative, well-organized presentations
- Excellent planning capabilities and strong experience of working with planning tools
- Must be a self-starter and self-motivated, and must demonstrate strong leadership skills
- Understands how to communicate difficult/sensitive information tactfully
- Ability to prioritize multiple projects and demands on a weekly, daily, and hourly basis
Preferred Qualifications:
- Experience in the following products: Mitel, Vingcard, BMS, AccPac, HP Procurve, Extricom, and Nomadix
What We Offer:
- A competitive salary and benefits package
- A dynamic and supportive work environment
- Opportunities for professional growth and development
Apply today to join our team and take the first step towards a rewarding career in IT
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