Dining Room Team Member

2 days ago


Northbrook, Illinois, United States The Lodge of Northbrook Full time

Job Summary:

The Lodge of Northbrook is seeking a skilled and friendly Dining Room Team Member to join our team. As a valued member of our Dining Services team, you will play a crucial role in providing exceptional customer service to our residents and ensuring a memorable dining experience.

Key Responsibilities:

  • Provide Excellent Customer Service: Ensure that every resident feels welcome and valued, responding promptly to their needs and requests.
  • Food Preparation and Presentation: Assist with setting up tables, maintaining high standards of cleanliness and presentation, and preparing food items as needed.
  • Food and Beverage Management: Keep the food and beverage area organized and fully-stocked, ensuring that all menu items are available and easily accessible.
  • Menu Knowledge: Familiarize yourself with the menu for each meal, answering residents' questions and making recommendations as needed.
  • Meal Service Assistance: Be willing and able to assist residents with meal service, including helping with food and drink requests.
  • Guest Relations: Greet guests warmly, informing them of specials and changes, and answering questions and making suggestions as needed.
  • Order Processing: Process resident orders efficiently, ensuring that items are prepared properly and served promptly.
  • Team Collaboration: Work collaboratively with other team members to promote a positive and supportive work environment.
  • Adherence to Company Values: Demonstrate a commitment to the Mission, Vision, and Values of The Lodge of Northbrook and our affiliates.

Requirements:

  • Must be 16 years of age; if under 18, parental and school permission is required.
  • Able to read, write, and speak basic to intermediate English.
  • Able to perform basic arithmetic calculations.


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