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Team Operations Leader

2 months ago

Northbrook, Illinois, United States Starbucks Full time
About Us

At Starbucks, we believe in the power of connection. Our store teams are the heart of our business, fostering relationships with each other, our customers, and the communities we serve.

Role Overview

As a Team Operations Leader, you will exemplify the operational standards that shape the Starbucks Experience. You will oversee each shift, collaborating with a team of baristas to ensure exceptional customer service and high-quality products.

Key Responsibilities
  • Lead and inspire your team to create a welcoming environment.
  • Model exemplary customer service and operational practices.
  • Support team members in their development and performance.
  • Manage store operations during your shift, ensuring adherence to safety and quality standards.
  • Handle cash management and ensure store safety protocols are followed.

Qualifications
  • Proven experience in a customer-focused retail or food service environment.
  • Strong leadership skills with the ability to motivate and guide a team.
  • Excellent communication skills and the ability to build relationships.
  • Ability to thrive in a fast-paced environment while maintaining composure.
  • Willingness to learn and adapt to new processes and products.

Benefits

Starbucks offers a comprehensive benefits package for eligible partners, including:
  • Tuition coverage through the Starbucks College Achievement Plan.
  • Health coverage with various plan options.
  • Stock and savings programs, including Bean Stock.
  • Flexible scheduling and paid time off.

We are committed to creating a diverse and inclusive workplace, welcoming applicants from all backgrounds and experiences. Starbucks is an Equal Opportunity Employer.