Administrative Assistant II

4 days ago

WinstonSalem, North Carolina, United States Winston-SalemForsyth County Schools Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant II to provide administrative support to our school building administrative offices. The successful candidate will be responsible for providing exceptional customer service, managing office operations, and performing various administrative tasks.

Key Responsibilities
  • Provide administrative support to school building administrative offices, including answering phone calls, responding to parent inquiries, and transferring calls to appropriate staff members.
  • Perform general clerical duties, such as maintaining office equipment, distributing mail, typing correspondences, editing documents, making copies, and sending and receiving fax transmissions.
  • Assist with planning and coordinating activities for special events, such as school functions and parent-teacher conferences.
  • Coordinate or relay information regarding changes to student transportation, including drop-off locations and schedules.
  • Dispense and provide controls or safeguards to student medication, as directed by district policy, building administrator, and/or physician guidelines.
  • Assist with student attendance matters, including tardy students, students who are going home sick, or those who need to be checked out early due to appointments or personal matters.
  • Prepare students for enrollment or withdrawal by collecting necessary documents and contacting assigned teachers and staff members.
  • Assist guests, volunteers, and substitute teachers by providing information about the school building and operations, and giving school tours or assisting in other areas to provide excellent service to building guests.
  • Utilize student information system software to enter information regarding student discipline or changes in student information.
Requirements
  • Ability to communicate clearly orally and in written and electronic formats.
  • Ability to problem-solve and think analytically while managing multiple tasks.
  • Ability to prioritize work activities and meet predetermined deadlines.
  • Ability to use basic math skills to add, subtract, divide, and multiply.
  • Ability to demonstrate patience and compassion when dealing with students and/or parents and their personal and education needs.
  • Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
  • Ability to develop and maintain effective working relations with staff members and patrons.
  • Skill in organizing materials and information, electronically or physically, to allow for efficient retrieval.
  • Knowledge of Family Educational Rights Privacy Act (FERPA) regulations and how they may apply to sharing student information with various stakeholders who may be requesting information.
Education and Experience Requirements
  • Minimum: High School Diploma/GED plus two years general office work experience or Associates Degree in Office Administration, Business, or 60 college credit hours, or equivalent combination of education and experience.
  • Preferred: Associates Degree in Office Administration, Business, or 60 college credit hours PLUS two years general office work experience.

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