Revenue Cycle Manager

20 hours ago

Boston, Massachusetts, United States Boston Medical Center Full time
Job Title: Revenue Cycle Manager

We are seeking a highly skilled Revenue Cycle Manager to join our team at Boston Medical Center. As a key member of our revenue cycle team, you will be responsible for managing the revenue cycle operations, ensuring timely and accurate billing and reimbursement for our patients.

Key Responsibilities:
  • Represent the Professional Billing Office as a subject matter expert for revenue cycle items related to designated departments.
  • Serve as a liaison to department and practice contacts to ensure that the Professional Billing Office is meeting service levels and to address issues that may cause challenges to meet service levels and KPIs.
  • Work collaboratively with departments, practices, and third-party billing vendors to drive organizational efficiencies and alignment and to ensure processes and systems are standardized and optimized for efficient and effective flow of patient accounts.
  • Identify areas of opportunity to apply process changes and/or technology implementation/updates to optimize PBO performance.
  • Manage implementation of standards and systems to enhance quality, consistency, efficiency, and timeliness of responsibilities for the enterprise.
  • Provide consistent monitoring, reporting, and communication of department-specific trends and overall revenue cycle performance for assigned departments.
  • Establish and maintain a close working relationship with assigned departments as well as other stakeholders within the organization.
  • Collaborate with the necessary teams to prepare standard revenue cycle reports for assigned departments.
  • Review and analyze reports for identification of trends and issues.
  • Facilitate regular meetings with assigned department Administrative Directors and Physician Leaders to discuss revenue cycle metrics, key trends, and opportunities for improvement.
  • Compile and distribute meeting minutes and action items. Continue timely follow-up of action items until resolved.
  • Provide general oversight of third-party billing vendors. Develop a strong working relationship with assigned vendor Client Managers.
  • Identify opportunities to improve revenue cycle and suggest improvements to Professional Billing Office leadership and assigned departments. Work to institute improvements in a timely manner.
  • Monitor workqueue performance by all parties, including department and third-party vendor.

We are looking for a highly skilled and experienced Revenue Cycle Manager to join our team. If you have a strong background in revenue cycle operations, excellent communication and analytical skills, and a passion for improving processes and systems, we encourage you to apply for this exciting opportunity.

Boston Medical Center is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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