Credit Services Team Lead

4 weeks ago


Columbus, Ohio, United States Spectrum Full time
About the Role

We are seeking a highly motivated Credit Services Lead to join our team at Spectrum. As a key member of our Customer Service team, you will play a critical role in maintaining our 32 million customers by providing exceptional service and support.

Key Responsibilities
  • Lead a team of Credit Services representatives to ensure seamless customer interactions
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with cross-functional teams to resolve complex customer issues
  • Provide coaching and training to team members to enhance their skills and knowledge
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A comprehensive benefits package, including Total Rewards and Retail Support

At Spectrum, we value integrity, teamwork, and a passion for helping others. If you share these values and are looking for a challenging and rewarding role, we encourage you to apply.



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