Retail Services Team Lead

2 weeks ago


Columbus, Ohio, United States OhioHealth Full time
Job Title: Retail Services Team Lead

Job Summary:

We are seeking a highly motivated and experienced Retail Services Team Lead to join our team at OhioHealth. As a key member of our leadership team, you will be responsible for providing exceptional leadership and direction to our retail operations, ensuring that our patients and customers receive the highest level of service and care.

Key Responsibilities:

* Provide leadership and direction to retail operations team members, ensuring that they have the necessary tools and resources to succeed.
* Develop and implement strategies to improve customer satisfaction and loyalty.
* Collaborate with cross-functional teams to ensure seamless integration of retail operations with other hospital departments.
* Analyze sales data and market trends to inform retail operations decisions.

Requirements:

* High school diploma or equivalent required; associate's or bachelor's degree in business, hospitality, or related field preferred.
* Minimum 2 years of experience in retail operations or a related field.
* Proven track record of leadership and team management experience.
* Excellent communication and interpersonal skills.

Work Environment:

This is a full-time position, working 40 hours per week. The work environment is fast-paced and dynamic, with a focus on providing exceptional customer service and care.

Equal Employment Opportunity:

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law.

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