Industrial Sales Representative

2 weeks ago

Doral, Florida, United States Grainger Full time

About Grainger

Grainger is a leading industrial distributor with operations primarily in North America, Japan, and the United Kingdom. We serve more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships.

Our Mission

We are dedicated to providing value for customers, fostering an engaging culture for team members, and driving strong financial results. Our welcoming workplace enables you to learn, grow, and make a difference by keeping businesses running and their people safe.

Job Summary

We are seeking a highly motivated and customer-focused On-Site Service Representative to join our team. As an OSR, you will be responsible for managing customer inventory, providing outstanding customer service, and driving account growth through our inventory management program.

Key Responsibilities

  • Manage customer inventory levels by receiving and stocking purchased product in designated locations.
  • Gain knowledge of Grainger's offer to help improve orders through system integration.
  • Resolve customer problems promptly to retain and promote customer loyalty.
  • Follow designated routes and maintain route guides.
  • Identify continuous improvement opportunities in productivity, process, and cycle time.
  • Comply with safety and inspection requirements of the facility where the service is being provided.

Account Growth

  • Help create new orders by engaging with customers to identify additional product needs.
  • Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings.
  • Participate in quarterly reviews with customers and sales partners to assess the viability of Inventory Solutions offerings.

Requirements

  • 3 years' experience in a selling or service environment.
  • High School Diploma or equivalent.
  • Customer service and sales growth oriented.
  • Collaboration and problem-solving skills.
  • Ability to handle different technical and operational issues.
  • Have and maintain a valid driver's license in the State of residence.
  • Must carry required levels of automobile insurance.

Rewards and Benefits

  • Medical, dental, vision, and life insurance plans.
  • Generous paid time off (PTO) and 6 company holidays per year.
  • Automatic 6% 401(k) company contribution each pay period.
  • Employee discounts, parental leave, 3:1 match on donations, and tuition reimbursement.
  • A comprehensive set of emotional, financial, physical, and social wellbeing programs.

Equal Employment Opportunity

Grainger is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

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