Service Desk Support Specialist
3 weeks ago
Job Summary
We are seeking a skilled Service Desk Analyst to join our team at Sentinel Technologies Inc. in Auburn Hills, MI.
Key Responsibilities
- Provide Level 1 Onsite Support for desktop hardware and software
- Work on hardware and software problems of moderate scope
- Provide excellent customer service to the entire company
- Participate in project-based work such as upgrades, installations, and other IT operational tasks
- Coordinate High Impact service requests to resolution groups and vendors
- Conduct necessary follow-up to ensure satisfactory completion of requested service
Requirements
This is a contract to hire position that reports onsite to our client location.
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