Service Desk Specialist

2 days ago


Rochester Hills, Michigan, United States White Glove Placement Full time

Service Desk Representative Opportunity

White Glove Placement is seeking a skilled Service Desk Representative to join our team. As a Service Desk Representative, you will be the first point of contact for our clients, providing technical support and assistance via phone, email, or chat.

Key Responsibilities:

  • Provide exceptional customer service and technical support to clients
  • Resolve technical issues and escalate complex problems to senior technicians
  • Document and track client interactions and issues
  • Collaborate with internal teams to resolve client issues

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of experience in a customer-facing role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

Benefits:

  • Premium insurance coverage
  • Housing benefits or stipend
  • Paid sick time
  • Benefits debit card
  • Hot discounts and travel perks

About White Glove Placement:

White Glove Placement is a leading healthcare staffing company, providing top-notch talent to healthcare organizations nationwide. We offer a comprehensive benefits package, competitive pay, and opportunities for career growth and development.



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