Senior Host/Hostess
2 weeks ago
At Makeready LLC, we believe that exceptional dining experiences are crafted through storytelling and meticulous attention to detail. Our unique restaurant concepts are designed to create memorable moments, combining exquisite cuisine with a warm atmosphere.
As a Lead Host, you will be the face of our establishment, embodying the essence of hospitality and professionalism. Your role will involve managing reservations, ensuring seamless service flow, and providing a welcoming environment for all guests. Your ability to multitask and maintain composure under pressure will be essential in delivering an outstanding dining experience.
Key Responsibilities
- Oversee the Host team in effectively utilizing and maintaining the restaurant's reservation system, ensuring accurate table status and guest counts.
- Maintain a friendly and professional demeanor, acting as a bridge between guests and management.
- Address and resolve any service-related issues with patience and diplomacy, including seating conflicts and guest feedback.
- Possess a comprehensive understanding of the menu and beverage selections, aligned with our brand's vision and quality standards.
- Set a professional example for team members through your appearance and conduct, enhancing the overall ambiance of the restaurant.
Essential Qualities
- Strong attention to detail
- Poised and elegant demeanor
- Innate hospitality skills
- Guest-focused mindset
- Composed and dignified presence
As part of the Makeready collection, we offer a range of benefits for eligible team members, including flexible PTO, comprehensive medical/dental/vision coverage, a 401k plan, and various additional perks. The well-being of our team is our utmost priority.
We are committed to fostering an inclusive environment where every individual can thrive based on their unique qualifications and contributions. Makeready LLC is an equal opportunity employer, dedicated to creating a diverse workplace free from discrimination.
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