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Hospitality Host/Hostess

2 months ago

Columbus, Ohio, United States Compass Group Careers Full time
Job Summary

We are seeking a skilled and friendly Hospitality Host/Hostess to join our team at Compass Group Careers. As a key member of our dining room staff, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.

Key Responsibilities
  • Takes food and beverage orders and efficiently delivers items to dining room guests.
  • Prompts and warmly greets guests in the dining room, takes food and beverages in an efficient manner, following established steps of service.
  • Delivers food promptly and professionally, maintains safe food handling and sanitation standards, and follows up periodically to assist with any additional needs or requests.
  • Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
  • Exhibits exceptional communication skills and demonstrates ability to get along well with others, remains flexible and patient when communicating with guests and staff.
  • Collects tickets and follows proper cash-handling procedures.
  • Promotes a clean, safe, and neat environment for guests.
  • Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
  • Promptly addresses complaints or issues and relays relevant information or complaints directly to supervisor.
  • Ensures that the dining room is properly set up prior to and after the service period, keeps area clean and neat while meeting established sanitation standards.
  • Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines.
  • Works with staff of other departments to perform job duties during special events and functions.
Benefits
  • Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
  • Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Compass Group Careers is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.