Parts and Service Administrator

3 weeks ago


Columbia, South Carolina, United States Lyle Machinery Company Full time

About the Role: As a Parts and Service Administrator, you will play a critical role in ensuring seamless operations at our Richland location.

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  • You will be responsible for processing warranty claims, analyzing data, and collaborating with service teams and management to resolve issues.">
  • The ideal candidate will have a strong understanding of warranty procedures and protocols, as well as excellent communication skills.">
  • This role offers a competitive salary and comprehensive benefits package, including medical/dental/vision/disability insurance, paid time off, and ongoing professional development opportunities.">
  • If you are a highly organized and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.">
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Key Responsibilities:

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  1. ">
  2. Process warranty claims according to manufacturers' criteria and ensure accurate documentation.">
  3. Collaborate with service teams and management to resolve issues and improve processes.">
  4. Analyze data to identify trends and root causes of warranty claims.">
  5. Communicate effectively with stakeholders, including service teams, management, and OEM representatives.">
  6. Maintain accurate records and reports, including warranty claims and dispositions.">


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