Support Specialist

6 days ago


Worcester, Massachusetts, United States MERYL'S SAFE HAVEN, INC. Full time

MERYL'S SAFE HAVEN, INC. is currently seeking a Support Specialist to join our team at our Worcester location.

Job Summary:

The Support Specialist will work closely with families in a congregate emergency shelter site providing support and guidance on their path to sustainability. This role also involves overseeing site operations, enforcing safety measures, and promoting a family-centered approach.

Key Responsibilities:

  • Aid families in maintaining compliance with program expectations under the direction of the Chief Operating Officer
  • Conduct routine interior and exterior checks during shifts to ensure security and safety
  • Assist with day-to-day life skills as needed for families
  • Document critical incidents and safety issues using the program communication system
  • Ensure daily chores are completed by families each night
  • Perform daily housekeeping duties, including room checks each night
  • Collaborate with colleagues and volunteers on event coordination and workshops
  • Coordinate new family member orientation
  • Provide crisis management to families in emergency situations

Requirements:

  • Experience working with families in a residential setting
  • Ability to enforce safety measures and promote a family-centered approach
  • Strong documentation and communication skills
  • Ability to work effectively in a team environment

Benefits:

  • Paid time off
  • Parental leave
  • Training & development opportunities

Salary: $45,000 per year, based on experience and qualifications.



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