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Customer Service Liaison

2 months ago

Garden City, New York, United States Chery Industrial Full time
Customer Service Representative

**About the Role**

Chery Equipment Group is seeking a skilled Customer Service Representative to join our Sales & Marketing Department. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities**

• Provide accurate and timely responses to customer inquiries regarding product information, pricing, and availability

• Maintain accurate records and files, including customer information and sales data

• Utilize software applications, such as Excel and ERP systems, to analyze sales data and generate reports

• Develop and implement social media marketing strategies to increase brand awareness

• Collaborate with cross-functional teams to achieve sales and marketing goals

**Requirements**

• Bachelor's degree in a related field

• Proficient in Microsoft Suite and Google Suite

• Experience with ERP, WMS, and Salesforce systems

• Excellent communication and writing skills

• Experience in social media marketing

**What We Offer**

$20-$22 per hour

Full-time position