Assistant Store Manager
4 weeks ago
Kurt Geiger is a leading footwear and accessories brand that values kindness and inclusivity. We're seeking a highly motivated Assistant Store Manager to join our team and contribute to our mission.
Key Responsibilities:
- Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
- Engage with customers to understand their needs and offer product recommendations.
- Stay informed about current products, trends, and promotions to provide up-to-date information to customers.
- Work towards visual merchandising guidelines set for the store.
- Train and develop team members.
- Maintain store standards throughout the store, including the back-of-house.
- Maintain and monitor all store operations, including back-of-house.
- Liaise with Head Office teams for all business updates in the absence of the Store Manager.
- Monitor team KPIs and motivate the team.
- Support the Store Manager in recruiting for the store.
- Be a role model for the brand and maintain personal presentation standards and that of the team.
- Maintain store health and safety regulations.
- Ensure all products are properly tagged with accurate pricing and product information.
- Process transactions accurately and efficiently using the point of sales system, handling cash, credit cards, and other forms of payment.
- Closing and opening the store, as well as setting up the cash register.
- Support with inventory management and organization of the stockroom.
- Replenish the shop floor as and when necessary.
- Communicate daily needs of the store and team with the Store Manager.
- Hold regular one-to-one meetings with team members to manage and maintain performance.
Requirements:
- Highly motivated individual.
- Interest in fashion.
- Target-driven.
- Experience in customer service, retail preferred.
- Ability to interact with customers in a loud and often busy environment.
- Ability to stand for long periods and engage in repetitive activities.
- Ability to lift in excess of 50 pounds.
- Ability to climb ladders and use a stepping stool.
- Flexible to work weekends and evenings.
- Eligible to work in the US.
- Proficient in English, written and spoken.
Benefits:
- Employee discount.
- 401k.
- Career development opportunities.
- Regular company training.
- Medical and dental care.
- Paid time off.
- Bonus structure.
- Complimentary shoes per season.
Kurt Geiger is a global brand with a presence in hundreds of cities worldwide. We operate over 70 stand-alone stores in the UK and partner with renowned department stores globally. Our brand values include kindness, diversity, equality, and freedom. We're an energetic and fast-paced brand that rewards hard work with new opportunities and celebrates kindness in everything we do.
Salary: $50,000 - $60,000
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