Customer Service Liaison

3 weeks ago


Jersey City, New Jersey, United States Atrium Staffing Full time

Our client, a leading health and wellness company, is seeking a highly skilled Customer Service Representative to join their team. This role requires a strong background in SAP and excellent communication skills to provide top-notch support to clients.

Key Responsibilities:
  • Process customer orders with accuracy and efficiency, ensuring a high level of professionalism at all times.
  • Update internal databases with relevant order information, maintaining a seamless customer experience.
  • Collaborate with logistics teams to ensure timely delivery and meet customer expectations.
  • Offer solutions to customer concerns, providing a proactive and supportive approach.
  • Follow up with customers after delivery to confirm satisfaction and build long-term relationships.
Requirements:
  • 3+ years of experience in customer service, with a strong focus on SAP proficiency.
  • Advanced Microsoft Office skills, including Excel.
  • Excellent written and verbal communication skills, with a strategic problem-solving approach.
  • Strong time management skills, with the ability to prioritize tasks effectively.
Benefits:
  • Competitive comprehensive benefits package, including a competitive salary and opportunities for growth and development.


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