Medical Office Coordinator

13 hours ago


Rochester Hills, Michigan, United States ROCHESTER MEDICAL GROUP Full time
Job SummaryRochester Medical Group is seeking a highly organized and detail-oriented Medical Receptionist to join our team. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing patient check-ins and check-outs, scheduling appointments, and maintaining accurate patient records.Key Responsibilities:
  • Provide warm and welcoming greetings to patients and visitors.
  • Manage patient check-ins and check-outs efficiently, ensuring accurate and timely processing of patient information.
  • Schedule appointments and maintain the appointment calendar, ensuring that patients are seen in a timely manner.
  • Answer phone calls and respond to inquiries in a professional and courteous manner.
  • Collect and verify patient information and insurance details, ensuring accuracy and completeness.
  • Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with HIPAA regulations.
  • Process payments and manage billing inquiries, ensuring prompt and accurate resolution.
  • Coordinate with medical staff to facilitate smooth patient flow and ensure that patients receive timely and effective care.
Requirements:
  • High school diploma or equivalent; additional education in healthcare administration is a plus.
  • Previous experience as a receptionist or in a medical office is preferred.
  • Strong communication and customer service skills, with the ability to work effectively with patients, staff, and external partners.
  • Proficiency in electronic health record (EHR) systems and MS Office, with the ability to learn new systems and technologies quickly.
  • Ability to multitask and prioritize in a fast-paced environment, with a high level of accuracy and attention to detail.


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