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Medical Office Coordinator

2 months ago

Bloomfield Hills, Michigan, United States Beaumont Urgent Care Full time
Job Summary

We are seeking a highly skilled and organized Patient Services Representative to join our team at Beaumont Urgent Care. As the first point of contact for patients, you will play a vital role in ensuring a positive and efficient experience for our patients.

Key Responsibilities
  • Patient Check-in and Verification: Greet patients, verify insurance eligibility, and collect co-pays and balances.
  • Front Office Duties: Maintain the readiness of the reception area, perform clerical tasks, and adhere to established policies and procedures.
  • Financial Responsibility: Determine and collect each patient's financial responsibility.
  • Support for Physicians and Office Operations: Assist the practice manager and other staff as required, provide overall support for Physicians and office operations.
  • Documenting Patient History: Obtain and document patient history, understand and enforce standard healthcare regulatory requirements.
  • Confidentiality and Compliance: Collect and maintain all patient and business documents while maintaining confidentiality, assure HIPAA and OSHA compliance.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: Prefer at least one year experience in a medical office or emergency room setting, urgent care experience preferred but not required.
  • Schedule: Ability to work 8am to 8pm 3 days/week, rotating weekends and holidays.
  • Skills: Experience with insurance eligibility and co-pay determination, certification and experience as a medical assistant a plus but not required.