Government Guaranteed Loan Services Specialist

2 weeks ago


Houston, Texas, United States First Horizon Foundation Full time

Position Title: Government Guaranteed Loan Services Specialist

Job Category: Banking

Overview:

The Government Guaranteed Loan Services Specialist plays a crucial role in managing the lifecycle of government-backed loans. This position involves meticulous oversight and coordination to ensure compliance with all regulatory requirements and internal policies.

Key Responsibilities:

  1. Conduct thorough evaluations of loan documentation to ensure alignment with the terms of purchase commitments.
  2. Organize the funding processes for government-backed loans and coordinate with sellers and buyers.
  3. Serve as an Underwriter/Assembler for SBA pools, transforming raw loans into securitized assets.
  4. Utilize the DTCC platform for the electronic registration of SBA pools, ensuring accurate tracking of securities.
  5. Collaborate with various internal teams, including Traders and Accounting, to facilitate seamless transactions.
  6. Maintain effective communication with the SBA's Fiscal and Transfer Agent to monitor loan statuses and manage initial funding.
  7. Act as a liaison among stakeholders to expedite loan documentation delivery.
  8. Ensure timely settlement of all transactions on the designated dates.
  9. Engage in ongoing projects and assignments as needed.

Customer Service Focus:

The primary objective is to leverage customer insights to enhance operational efficiency. The Customer Service Team provides essential support to first-time sellers and buyers by:

  1. Educating participants on the loan sale process.
  2. Clarifying the roles of all involved parties.
  3. Facilitating communication between lenders and agencies.
  4. Providing guidance on documentation and settlement timelines.
  5. Assisting with amortization schedules and remittance advice.

Problem-Solving Expertise:

Proficient in addressing issues such as:

  1. Payment deferments and modifications.
  2. Borrower defaults and the associated demand processes.
  3. Prepayment calculations and penalties.
  4. Documenting approved changes to borrower terms.

Qualifications:

Candidates should possess:

  • 3-4 years of experience in banking, finance, or securities.
  • A Bachelor's Degree in Business or Finance is preferred.
  • Strong communication skills, analytical abilities, and a proactive approach.
  • Experience with loan reconciliations and proficiency in Microsoft Office Suite.

This position is with First Horizon Foundation, an equal opportunity employer committed to diversity and inclusion.



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