Travel Operations Manager

7 days ago


San Antonio, Texas, United States Acuaity International Full time

Job Summary:

We are seeking a highly skilled and experienced Travel Operations Manager to join our team at Acuity International. As a key member of our organization, you will be responsible for overseeing the coordination of daily travel needs for our clients and staff, ensuring seamless and efficient travel experiences.

Key Responsibilities:

  • Coordinate and manage daily travel itineraries, including flight bookings, hotel reservations, and transportation arrangements.
  • Develop and implement travel policies and procedures to ensure compliance with company regulations and industry standards.
  • Collaborate with internal stakeholders to identify and resolve travel-related issues and concerns.
  • Manage and maintain accurate records of travel expenses, invoices, and reports.
  • Provide exceptional customer service to clients and staff, ensuring their travel needs are met and exceeded.
  • Stay up-to-date with industry trends, regulations, and best practices to ensure our travel operations remain compliant and efficient.
  • Develop and maintain relationships with travel vendors, airlines, and other industry partners to negotiate rates and services.
  • Conduct regular audits and reviews to ensure travel operations are running smoothly and efficiently.
  • Identify areas for improvement and implement changes to enhance travel operations and customer satisfaction.

Requirements:

  • Bachelor's degree in Business Administration, Logistics, or a related field.
  • Minimum 3-5 years of experience in travel operations, logistics, or a related field.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
  • Proficiency in MS Office and other travel-related software.
  • Ability to maintain confidentiality and handle sensitive information.
  • Flexibility to work varied shifts, including evenings and weekends.

Preferred Qualifications:

  • Master's degree in Business Administration, Logistics, or a related field.
  • Experience working in a global or international environment.
  • Fluency in multiple languages, including Spanish and English.
  • Certifications in travel operations, logistics, or a related field.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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