Medical University of South Carolina
6 days ago
Job Summary
The Medical University of South Carolina is seeking a highly skilled Patient Access Services Team Lead to join our team. As a key member of our healthcare operations team, you will be responsible for coordinating and prioritizing multiple tasks in a fast-paced environment.
Key Responsibilities
- Coordinate and prioritize patient access services, ensuring timely and efficient processing of patient information.
- Develop and implement process improvements to enhance patient satisfaction and experience.
- Collaborate with healthcare providers, patients, and departmental partners to resolve issues and improve communication.
- Provide exceptional customer service, responding to patient inquiries and concerns in a professional and courteous manner.
- Manage and maintain accurate records, reports, and data, ensuring compliance with regulatory requirements.
- Develop and implement training programs to enhance staff knowledge and skills.
Requirements
- Bachelor's degree in a related field, such as healthcare administration or business.
- Minimum one year of experience in patient access services or a related field.
- Excellent communication, problem-solving, and leadership skills.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
- Proficiency in Microsoft Office, including Excel and Access.
- Experience with medical terminology and healthcare software a plus.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- A chance to make a meaningful difference in the lives of our patients and community.
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