Medical University of South Carolina

6 days ago


Clemson, South Carolina, United States Medical University of South Carolina Full time

Job Summary

The Medical University of South Carolina is seeking a highly skilled Patient Access Services Team Lead to join our team. As a key member of our healthcare operations team, you will be responsible for coordinating and prioritizing multiple tasks in a fast-paced environment.

Key Responsibilities

  • Coordinate and prioritize patient access services, ensuring timely and efficient processing of patient information.
  • Develop and implement process improvements to enhance patient satisfaction and experience.
  • Collaborate with healthcare providers, patients, and departmental partners to resolve issues and improve communication.
  • Provide exceptional customer service, responding to patient inquiries and concerns in a professional and courteous manner.
  • Manage and maintain accurate records, reports, and data, ensuring compliance with regulatory requirements.
  • Develop and implement training programs to enhance staff knowledge and skills.

Requirements

  • Bachelor's degree in a related field, such as healthcare administration or business.
  • Minimum one year of experience in patient access services or a related field.
  • Excellent communication, problem-solving, and leadership skills.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Proficiency in Microsoft Office, including Excel and Access.
  • Experience with medical terminology and healthcare software a plus.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A chance to make a meaningful difference in the lives of our patients and community.


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