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Team Leader for Patient Access Operations

2 months ago


Clemson, South Carolina, United States Medical University of South Carolina Full time

Position Overview:

The Patient Access Services Team Lead plays a crucial role in overseeing the daily operations of our patient access department. This position requires a blend of leadership skills and a strong background in customer service within the healthcare sector.

Key Responsibilities:

  • Possess a Bachelor's degree in a relevant discipline or demonstrate equivalent professional experience.
  • Demonstrate a solid background in customer service or healthcare environments.
  • Exhibit proficiency in Microsoft Windows, Excel, Access, and various internet navigation tools.
  • Showcase strong verbal and written communication skills, along with effective problem-solving abilities.
  • Manage and prioritize multiple tasks in a fast-paced setting.
  • Familiarity with medical terminology is advantageous.
  • Work autonomously while maintaining effective interactions with customers and stakeholders.

If you thrive in a collaborative environment and are passionate about enhancing patient experiences, this role is tailored for you.

About Our Organization:

The Medical University of South Carolina is an Equal Opportunity Employer dedicated to fostering diversity and inclusion. Join our team and help us achieve our mission of delivering outstanding patient care and advancing medical research.

We are committed to maintaining a legal workforce and participate in the federal E-Verify program.