Financial Operations Manager

2 weeks ago

Lewis Center, Ohio, United States Hoshizaki America Full time
Job Overview:


The role encompasses extensive support for distribution center functions, focusing on the supervision of all financial-related activities, training of office staff, and addressing issues that necessitate further attention.

Acts as a bridge between the corporate headquarters, other accounting personnel, and field sales teams.

The Financial Operations Manager is tasked with ensuring the proper assessment and oversight of customer credit, alongside the management of outstanding Accounts Receivable and all financial processes pertinent to the distribution center.


Key Responsibilities:
  • Ensure compliance with corporate policies, procedures, and authority levels in all tasks.
  • Prepare or review weekly and monthly financial reports to guarantee completeness, accuracy, and timely submission.
  • Oversee the entry, review, release, and approval of all customer orders in line with established guidelines.
  • Verify the accuracy of customer invoices and credit adjustments, ensuring daily entry and invoicing. Conduct research and follow-up as necessary.
  • Process and post daily payments received through various methods, ensuring proper routing to customer accounts.
  • Execute customer credits related to Returns Merchandise Authorizations (RMAs) and warranties, adhering to corporate policies.
  • Conduct monthly audits of customer advance payments or credits to ensure timely recording against invoices or refunds.
  • Ensure all monthly statements are generated and dispatched to customers per company policy.
  • Monitor customer billing and contract services associated with equipment installation, providing monthly reports to accounting as needed.
  • Maintain accurate and complete customer master data, including credit limits, approvals, expiration dates, tax exemption certificates, and pricing structures.
  • Perform regular reviews of customer credit limits and expiration dates in accordance with company policies.
  • Act as the primary contact for customers regarding accounting inquiries, ensuring prompt and courteous resolution of billing and payment discrepancies.
  • Continuously review open Accounts Receivable to ensure timely payments, following up with customers as required.
  • Track check guarantee transactions and audit monthly statements for accuracy.
  • Address any returned item chargeback transactions, including customer contact for alternative secured payments.
  • Ensure all accounts payable tasks related to vendor master setup and maintenance are managed according to corporate policies.
  • Review and approve operational supply orders issued by the distribution center.
  • Oversee the accurate handling of all intercompany transactions to ensure month-end balances align with related parties.
  • Assist with operational and JSOX audits concerning assigned responsibilities.
  • Ensure that only authorized personnel have access to accounting-related software, including ERP systems and banking software.
  • Support the distribution center director by providing timely and accurate data on all accounting matters.
  • Collaborate with all personnel involved in accounting processes, providing training and support to accounting specialists.

Work is conducted in both office and operational areas, requiring awareness of and caution around hazardous conditions such as electricity, moving equipment, and chemicals. Exposure to various environmental conditions, including heat, cold, and noise, is expected.


Work Environment:

Use of Personal Protective Equipment (PPE) is mandatory, including safety glasses, gloves, and hearing protection as required by the job and work area.


Essential Skills:
  • Ability to meet deadlines effectively.
  • Strong verbal and written communication skills.
  • Proficient problem-solving abilities and escalation of issues when necessary.
  • Data analysis and interpretation capabilities.
  • Attention to detail with speed and accuracy.
  • Proficient in Microsoft Office, particularly Excel and Word.
  • Experience with large-scale ERP software, such as Microsoft Dynamics.

Required Qualifications:


A Bachelor’s degree in accounting or a related field, or a minimum of 5 years of progressive experience in a high-volume manufacturing environment, focusing on transaction evaluation, journal entry creation, and variance analysis.

Supervisory experience is preferred, including oversight of both degreed and non-degreed staff. Experience with credit management, including customer evaluation and collections, is essential. Certification from the National Association of Credit Management (NACM) or a similar organization is preferred.

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