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Restaurant Operations Manager
2 months ago
The Restaurant Operations Manager is responsible for overseeing the daily operations of a Donatos Pizza restaurant. This includes managing the team, ensuring quality and service standards are met, and controlling costs.
Key Responsibilities- Team Management: Lead and motivate a team of restaurant staff to achieve sales and customer satisfaction goals.
- Quality and Service: Ensure that all menu items are prepared to Donatos Pizza standards and that customers receive excellent service.
- Cost Control: Manage labor, food, and other costs to maintain profitability.
- Inventory Management: Oversee the receipt, storage, and issuance of inventory to ensure that stock levels are maintained and that waste is minimized.
- Customer Service: Respond to customer complaints and resolve issues in a timely and professional manner.
- Store Maintenance: Ensure that the restaurant is clean, safe, and well-maintained.
- Training and Development: Provide training and coaching to staff to improve their skills and knowledge.
- Education: High school diploma or equivalent required.
- Experience: 1 year of experience in a restaurant management role.
- Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and basic math skills.