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Restaurant Operations Manager

2 months ago


Lewis Center, Ohio, United States Donatos Pizza Full time
Job Summary

The Restaurant Operations Manager is responsible for overseeing the daily operations of a Donatos Pizza restaurant. This includes managing the team, ensuring quality and service standards are met, and controlling costs.

Key Responsibilities
  • Team Management: Lead and motivate a team of restaurant staff to achieve sales and customer satisfaction goals.
  • Quality and Service: Ensure that all menu items are prepared to Donatos Pizza standards and that customers receive excellent service.
  • Cost Control: Manage labor, food, and other costs to maintain profitability.
  • Inventory Management: Oversee the receipt, storage, and issuance of inventory to ensure that stock levels are maintained and that waste is minimized.
  • Customer Service: Respond to customer complaints and resolve issues in a timely and professional manner.
  • Store Maintenance: Ensure that the restaurant is clean, safe, and well-maintained.
  • Training and Development: Provide training and coaching to staff to improve their skills and knowledge.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1 year of experience in a restaurant management role.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and basic math skills.