Luxury Jewelry Sales Expert

5 days ago


Fairfax, Virginia, United States Brilliant Earth Full time
Job Overview

We are seeking a highly skilled and experienced Luxury Jewelry Sales Expert to join our team at Brilliant Earth. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and exceeding sales targets in a fast-paced environment.

About the Role

This is an exciting opportunity to work with a leading e-commerce jeweller that prioritises transparency, sustainability, and compassion. Our ideal candidate will have a passion for fine jewellery, excellent communication skills, and a proven track record of meeting or exceeding sales targets.

Key Responsibilities
  • Utilise sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations.
  • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product.
  • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience.
  • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.
What We Offer
  • A competitive salary range of $60,000 - $80,000 per annum, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401k matching, and paid time off.
  • The opportunity to work with a dynamic and supportive team, dedicated to making a positive impact in the jewellery industry.
  • Ongoing training and development opportunities to enhance your skills and career prospects.


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