Strategic Account Manager I-SR

14 hours ago


Albuquerque, New Mexico, United States PNM Resources Full time
Job Summary

We are seeking a highly skilled Strategic Account Manager to join our team at PNM Resources. As a Strategic Account Manager, you will be responsible for establishing, managing, and enhancing relationships with our large complex and influential businesses, government, and institutional customers.

Key Responsibilities
  • Act as a trusted advisor to our customers, providing expert guidance on utility pricing, rate design, engineering, and regulatory matters.
  • Develop and implement strategic plans to meet customer needs and drive business growth.
  • Collaborate with cross-functional teams to deliver pricing, rate design, engineering, and regulatory solutions.
  • Provide exceptional customer service, ensuring high levels of satisfaction with primary influencers and decision-makers.
  • Stay up-to-date with industry trends, risks, and local economic factors, and develop risk mitigation strategies to promote business growth.
Requirements
  • Bachelor's degree in business, marketing, or sales, with 5-7 years of related experience in technical sales, account management, or community management.
  • Strong relationship-building, negotiation, and facilitation skills.
  • Ability to analyze complex customer and company information, and propose robust solutions.
  • Excellent communication and public speaking skills.
  • Ability to work in a regulated environment and manage conflict and competing interests.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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