Client Relations Coordinator

2 weeks ago


Lexington, South Carolina, United States Meaningful Milestones LLC Full time

About Meaningful Milestones LLC: We are a dedicated provider of ABA therapy services, focused on making a meaningful difference in the lives of children with autism and related disorders. Our team is passionate about fostering positive outcomes for our clients and their families.

Position Overview: We are looking for a friendly and proactive Client Services Specialist to serve as a key support person for our clients and staff. This role is essential in guiding clients through their therapy journey while also providing opportunities for professional growth within our organization.

Key Responsibilities:

  1. Communication Management:
    • Handle incoming phone calls and direct them appropriately.
    • Greet and assist visitors and clients in a welcoming manner.
  2. Administrative Support:
    • Gather and summarize information from various records and communications.
    • Address and resolve administrative inquiries effectively.
    • Maintain professional communication standards across all platforms.
  3. Operational Coordination:
    • Support team organization and facilitate effective communication.
    • Manage office supplies and ensure equipment is well-maintained.
    • Collaborate with vendors as needed.
  4. Facility Management:
    • Conduct inspections of the facility and report findings.
    • Oversee inventory management and order supplies as necessary.
    • Handle incoming mail and documentation.
    • Proofread and prepare departmental correspondence.
  5. Event Planning:
    • Organize special events and activities for the facility.
    • Maintain cleanliness and organization of shared spaces.
    • Manage the events calendar effectively.
    • Provide support for staff during events and activities.
  6. Additional Duties:
    • Perform other related tasks as assigned by management.

Qualifications:

  • A genuine passion for assisting others and delivering exceptional service.
  • Strong verbal and written communication skills.
  • Excellent organizational abilities and attention to detail.
  • Resourceful and adaptable, with the ability to work independently.
  • Physical capability to lift and carry items up to 15 pounds.
  • Experience in a client-facing role, ideally within healthcare or therapy.
  • Proficient in Microsoft Office Suite and quick to learn new systems.
  • Familiarity with ABA therapy principles is advantageous.
  • Preferred educational background includes an associate degree or equivalent.
  • Experience in administrative roles for three to five years.
  • Current TB test results from the past year.

What We Offer:

  • Competitive hourly wage.
  • A collaborative and supportive work environment.
  • Opportunities for professional development and career advancement.
  • Comprehensive benefits package, including 401k and supplemental insurance options.
  • Paid time off and additional holidays throughout the year.
  • The opportunity to make a significant impact in the lives of children and families.


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