Operations Support Specialist

9 hours ago


Richmond, California, United States MSCCN Full time

Job Summary

MSCCN is seeking a qualified Operations Support Specialist to join our team. The successful candidate will be responsible for overseeing work order tickets in CMMS for services including electrical, HVAC, plumbing, fire safety equipment, security systems, and building hardware. Key responsibilities include answering phones, assigning work order tickets, ordering and inventorying uniforms and supplies, and supervising day-to-day work activities. The ideal candidate will have experience working in a facilities or industrial environment, strong computer experience, and experience working with CMMS ticketing systems.

Key Responsibilities

  • Answering phones and overseeing central mailbox
  • Assigning work order tickets for multiple services in CMMS
  • Ordering and inventorying uniforms and supplies
  • Supervising day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring operating standards
  • Establishing a safe work environment for employees by performing safety audits and inspections, conducting safety-related training, and maintaining on-going communications with employees
  • Monitor and enforce Sodexo Quality Assurance/Quality Improvement standards
  • Ensure unit staff has sufficient equipment and materials to perform their jobs and meet goals and deadlines

What We Offer
  • Competitive compensation package
  • Comprehensive benefits package including medical, dental, vision care, and wellness programs
  • 401(k) plan with matching contributions
  • Paid time off and company holidays
  • Career growth opportunities and tuition reimbursement

Qualifications and Requirements
  • Associate's degree or equivalent experience
  • Experience working in a facilities or industrial environment
  • Strong computer experience
  • Experience working with CMMS ticketing systems


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