IT Support Specialist

18 hours ago


Richmond, California, United States NexThreat Full time

NexThreat is seeking an experienced IT Support Specialist to join our team. This role involves planning and delivering customer support services, including installation, troubleshooting, user assistance, and training. The ideal candidate will have six years of progressive experience in information processing, with three years of specialized experience in information processing and two years of hands-on experience in installing, diagnosing problems, and training customers in the use of software and hardware.

The successful candidate will have a strong understanding of computing environments, including AWS, SQL Server, and Server 2008R2. They will also have experience with network micro-segmentation software application solutions and be able to support DLA's eProcurement system(s). In addition, they will have a strong understanding of cybersecurity principles and practices, including information security and IA Level IAT II or IAT III.

NexThreat offers a competitive compensation package, including medical, dental, and vision insurance, 401(k) with matching contributions, life and accidental death & dismemberment insurance, up to five weeks of PTO, short-term and long-term disability insurance, a 529 college savings plan, tuition reimbursement, flexible spending accounts, and a profit-sharing plan. We also offer an employee referral program and a $5,000 company-paid travel/vacation benefit after five years of service.

NexThreat is committed to being an equal opportunity employer and provides a clear pathway for career development, ensuring that all employees have the opportunity to grow and advance within the company. We believe in recognizing and rewarding our employees for their hard work and dedication, and we strive to create a supportive and rewarding work environment where our employees can thrive both personally and professionally.



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