Loan Servicing Lead

2 days ago


San Diego, California, United States BluPeak Credit Union Full time
Job Description
Loan Servicing Lead

Job Summary

The Loan Servicing Lead is a critical role within BluPeak Credit Union, responsible for overseeing the loan servicing team and ensuring timely completion of tasks and deadlines. This position requires strong leadership and communication skills, as well as a deep understanding of loan servicing processes and procedures.

Key Responsibilities

  • Lead and manage the loan servicing team, providing guidance and support to ensure successful completion of tasks and deadlines.
  • Develop and implement process improvements to enhance efficiency and effectiveness of loan servicing operations.
  • Collaborate with cross-functional teams to ensure seamless integration of loan servicing processes with other business units.
  • Provide exceptional member service, responding to inquiries and resolving issues in a timely and professional manner.
  • Ensure compliance with regulatory requirements and internal policies and procedures.
  • Develop and maintain relationships with vendors and partners to ensure smooth operation of loan servicing processes.
  • Perform quality control and risk management activities to ensure accuracy and integrity of loan servicing data.

Requirements

  • 5+ years of experience in loan servicing or a related field.
  • Proven leadership and management skills, with experience leading cross-functional teams.
  • Strong understanding of loan servicing processes and procedures, including regulatory requirements.
  • Excellent communication and interpersonal skills, with ability to work effectively with diverse groups.
  • Ability to analyze complex data and make informed decisions.
  • Strong problem-solving and analytical skills, with ability to identify and resolve issues.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

How to Apply

Interested candidates should submit their resume and cover letter to [insert contact information].
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