Property Leasing Consultant

2 weeks ago


Alexandria, Virginia, United States Chapman Management Group Full time
Job Overview

Position: Property Leasing Consultant


Are you seeking a rewarding career that leverages your sales and customer service expertise? Join Chapman Management Group as a Property Leasing Consultant, where you will play a vital role in connecting potential residents with their ideal living spaces.


Key Responsibilities:

Leasing Duties:

  • Welcome and establish rapport with prospective tenants.
  • Accurately complete guest inquiries and maintain detailed records.
  • Ensure compliance with all housing regulations and identification policies.
  • Employ effective leasing strategies to close deals successfully.
  • Conduct comprehensive tours of the community, showcasing available units and amenities.
  • Follow up with all potential tenants within 48 hours of their visit.
  • Respond promptly to online inquiries, ideally within 1-2 hours.
  • Document all interactions and maintain a satisfactory closing ratio.
  • Assist in the application process, including verification and communication of results.
  • Prepare and finalize all lease documentation, ensuring accuracy.
  • Facilitate the signing of lease agreements by new residents.
  • Compile and distribute move-in information packets.
  • Process deposits and rental payments efficiently.

Customer Service and Retention:

  • Foster a welcoming and professional atmosphere in the leasing office.
  • Enhance the presentation of the community through thoughtful details.
  • Regularly inspect the property to maintain cleanliness and report maintenance needs.
  • Conduct move-in walkthroughs with new residents, providing community orientation.
  • Handle incoming calls with professionalism and care.
  • Engage in resident retention initiatives and lease renewal programs.

Marketing Responsibilities:

  • Stay informed about local market trends and conditions.
  • Participate in outreach efforts to attract potential residents.
  • Take initiative in generating traffic to the property.
  • Promote the property and resident portal effectively.

Qualifications:
  • High school diploma or equivalent; relevant experience is a plus.
  • Experience in leasing, sales, or customer service is advantageous.
  • Strong customer service skills are essential.
  • Enthusiasm and a goal-oriented mindset are required.
  • Proficiency in Microsoft Office applications.
  • A valid driver's license and a clean driving record may be necessary for travel between properties.
  • Flexibility in work hours and days is expected.

Join us at Chapman Management Group and contribute to creating a vibrant community for our residents.



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