Client Support Technician

1 week ago


Louisville, Kentucky, United States Volunteers of America Mid-States Full time

Job Title: Recovery Support Technician - PRN

Company: Volunteers of America Mid-States

Location: Louisville, KY

Job Type: Full Time, Hourly, Non-Exempt

About the Organization:

Volunteers of America Mid-States (VOA) is a charitable entity operating across multiple states, committed to enhancing the lives of individuals and communities through a variety of services. Our mission encompasses providing housing solutions for families, veterans, and low-income seniors, as well as offering care for individuals with developmental challenges, all aimed at fostering positive community outcomes.

Why Work With Us:

At VOA, our workforce consists of dedicated professionals who are passionate about creating meaningful change and vibrant communities. We emphasize flexibility, collaboration, and a supportive work atmosphere, where our employees take pride in contributing to our collective mission. The organization prioritizes employee wellness and provides a comprehensive benefits package for eligible staff members.

Employee Benefits:

Health and Wellness:
- Employee Assistance Programs (EAP)
- Health and Wellness Initiatives
- Medical, Dental, and Vision Insurance
- Flexible Spending Account and Health Savings Account
- Short-Term Disability and Legal Assistance Plans

Financial Wellbeing:
- Competitive Salary Packages
- Company-Paid Life Insurance
- 403b Retirement Savings Plan with Matching Contributions
- Employee Discounts and Loan Forgiveness Programs

Work Environment:
- Various Committees promoting Commitment, Justice, Integrity, Compassion, Diversity, Equity & Inclusion, and Employee Retention

Training & Development:
- VOA LEAD Program for Leadership Growth
- VOA University for Professional Development
- VOA Academy for Clinical Education

Job Overview:

The Recovery Support Technician will manage the operational components of the residential program and facility, with a primary focus on ensuring the safety and security of clients and program activities.

Qualifications:
- High School Diploma or GED is required; Two years of post-secondary education is preferred
- Valid driver's license with a clean driving record
- CPR/First Aid certification to be obtained within 30 days of employment; prior experience in a treatment facility is preferred

Key Responsibilities:
- Availability for a minimum of 4 shifts per month, including weekends
- Willingness to engage with both male and female residents
- Enforce program policies and regulations, maintain accurate records, and ensure client safety
- Conduct facility tours, monitor client behavior, and provide transportation as necessary

Equal Opportunity Employer:

Volunteers of America Mid-States is an equal opportunity employer, valuing diversity and providing employment opportunities without discrimination based on race, color, religion, gender, age, disability status, or any other characteristic protected by law.



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