Desktop Support Specialist

4 days ago


Dallas, Texas, United States Franklin Fitch Full time
Desktop Engineer Role at Franklin Fitch

Franklin Fitch is seeking a skilled Desktop Engineer to join our team in Austin, TX. As a Desktop Engineer, you will be responsible for supporting end-user technology in a fast-paced professional environment.

Key Responsibilities:

  • Imaging, configuration, management, and maintenance of approved equipment, peripherals, and software applications
  • Managing, maintaining, documenting, and implementing assigned software applications
  • Issue resolution, trend identification, customer and departmental technology advocacy, and maintenance of firm assets

Requirements:

  • 3+ years of experience in desktop support in a corporate environment
  • Strong customer service skills
  • Strong technical written and verbal communication skills
  • Project Management experience
  • M365: Endpoint Administrator Certification

Preferred Certifications:

  • CompTIA A+
  • MD-102 Endpoint Management
  • AZ-900 Azure Fundamentals

What We Offer:

  • Competitive pay structure
  • An in-depth training program
  • Strong stability in a firm with an excellent culture and abundant growth opportunities

At Franklin Fitch, we value our employees and offer a supportive work environment. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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