Desktop Support Specialist

4 days ago


Dallas, Texas, United States Heritage Capital Corporation Full time
Job Summary

We are seeking a skilled Desktop Support Technician to join our team at Heritage Auctions. As a key member of our IT department, you will be responsible for providing daily desktop support to our employees, ensuring they have the tools and resources they need to succeed.

Key Responsibilities
  • Provide desk-side support for end-user issues, including new user and equipment deployment, internal application troubleshooting, and support ticket processing and management.
  • Ensure proper notes and documentation of all assigned tasks.
  • Cross-train with other technicians and work in a team-player environment.
  • Operate and monitor equipment and systems associated with running live streamed events at on-site and remote locations.
Requirements
  • High School degree required; Associate or Bachelor's degree in IT preferred.
  • At least 3-5 years of practical Apple hardware and software experience.
  • Worked with Apple systems on at least a weekly basis for two years or more.
  • Previous work as an Apple retail Genius or Apple support specialist is a plus but not required.
  • Experience with Apple device management and desktop imaging practices is a plus.
  • Ability to lift to 50lbs.
Work Environment

This is an on-site role that requires reliable transportation due to user groups located at multiple Dallas facilities and the necessity to travel to those locations. The role is on-call once out of every two months and may require travel at least one to two times per calendar quarter and requires travel one week out of every six to eight weeks.

Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE



  • Dallas, Texas, United States Desktop & Depot Support Full time

    Job Description**Job Summary**We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Dallas, Texas. As a key member of our Virtual Service Operations team, you will be responsible for providing top-notch workstation software break-fix support, IMAC services, image loads, asset recovery, and printer...


  • Dallas, Texas, United States Desktop & Depot Support Full time

    Job Description**Job Summary**We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Dallas, Grand Prairie, or Richardson, Texas. As a key member of our Virtual Service Operations team, you will be responsible for providing top-notch workstation software break-fix support, IMAC services, image...


  • Dallas, Texas, United States Desktop & Depot Support Full time

    Job OpportunityWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Dallas, Texas.In this role, you will be responsible for providing workstation software break-fix support, IMAC – PC install, moves, adds, and changes, image loads, asset recovery, asset tagging, printer support, client center...


  • Dallas, Texas, United States Desktop & Depot Support Full time

    Job OpportunityWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Dallas, Grand Prairie, or Richardson, Texas.Key Responsibilities:Provide workstation software break-fix supportPerform IMAC tasks, including PC installs, moves, adds, and changesLoad images and manage assetsSupport printer...


  • Dallas, Texas, United States VC5 Consulting Full time

    Job Summary:The Desktop Support Specialist is responsible for providing a single point of contact for technical support to end-users. This includes resolving desktop-related issues, incident tickets, and restoring optimal functionality. The Specialist will also assist in monitoring, maintaining, and performing backup functions on servers, as well as...


  • Dallas, Texas, United States VC5 Consulting Full time

    Job Summary:The Desktop Support Specialist is responsible for providing a single point of contact for technical support to end-users. This includes resolving desktop-related issues, incident tickets, and restoring optimal functionality. The Specialist will also assist in monitoring, maintaining, and performing backup functions on servers, as well as...


  • Dallas, Texas, United States VC5 Consulting Full time

    Desktop Support SpecialistVC5 Consulting is seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to end-users, troubleshooting desktop-related issues, and ensuring timely resolution of incident tickets.Key Responsibilities:Provide technical support to...


  • Dallas, Texas, United States Futran Tech Solutions Pvt. Ltd. Full time

    Desktop Support SpecialistFutran Tech Solutions Pvt. Ltd. is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing top-notch technical support to our end-users, ensuring their hardware and software issues are resolved efficiently and effectively.Key Responsibilities:Provide field...


  • Dallas, Texas, United States ClearpointCo. Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team at ClearpointCo. The ideal candidate will be responsible for providing first-level support for desktop and service desk issues, including password resets, general Office 365 applications, desktop support, and printer support.Key Responsibilities:Provide first-level support for...


  • Dallas, Texas, United States Catapult Solutions Group Full time

    Desktop Support SpecialistAt Catapult Solutions Group, we are seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will play a crucial role in delivering high-quality service and technical solutions to our employees.Key Responsibilities:Provide advanced support for end-user devices, including desktops,...


  • Dallas, Texas, United States Clearpoint Full time

    Job Summary:We are seeking a skilled Desktop Support Specialist to join our team. The ideal candidate will be responsible for providing first-level support for desktop and service desk issues, including password resets, general Office 365 applications, desktop support, and printer support.Key Responsibilities:Provide first-level support for desktop and...


  • Dallas, Texas, United States VC5 Consulting Full time

    Desktop Support Job DescriptionAt VC5 Consulting, we are seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing first-level technical support to our employees, resolving computer-related issues, and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide...


  • Dallas, Texas, United States Futran Tech Solutions Pvt. Ltd. Full time

    Desktop Support SpecialistFutran Tech Solutions Pvt. Ltd. is seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users, ensuring their hardware and software issues are resolved efficiently and effectively.Key Responsibilities:Provide...


  • Dallas, Texas, United States Dallas Full time

    About Our CompanyWe are a privately held exploration and production company with nearly 90 years of experience in worldwide petroleum operations.Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team in Dallas, TX. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our...


  • Dallas, Texas, United States Franklin Fitch Full time

    Job SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at Franklin Fitch. As a key member of our IT Infrastructure team, you will be responsible for providing exceptional technical support to our employees.Key Responsibilities:Technical Support: Provide day-to-day technical support to employees for internal desktop systems...


  • Dallas, Texas, United States Heritage Capital Corporation Full time

    Job SummaryWe are seeking a skilled Desktop Support Technician to join our team at Heritage Auctions. As a key member of our IT department, you will be responsible for providing daily desktop support to our employees, ensuring they have the tools and resources they need to succeed.Key ResponsibilitiesProvide desk-side support for end-user issues, including...


  • Dallas, Texas, United States Heritage Capital Corporation Full time

    Job SummaryWe are seeking a skilled Desktop Support Technician to join our team at Heritage Auctions. As a key member of our IT department, you will be responsible for providing daily desktop support to our employees, ensuring they have the tools and resources they need to succeed.Key ResponsibilitiesProvide desk-side support for end-user issues, including...


  • Dallas, Texas, United States Clearpoint Full time

    Desktop Support TechnicianWe are seeking a skilled Desktop Support Technician to join our team at Clearpoint. The ideal candidate will be responsible for providing first-level support for desktop and service desk issues, including password resets, general Office 365 applications, desktop support, and printer support.Key Responsibilities:Provide technical...


  • Dallas, Texas, United States Glow Networks Full time

    Job SummaryGlow Networks is seeking a skilled Desktop Support Technician to join our team in Nampa, Idaho. As a Desktop Support Technician, you will be responsible for providing technical support and troubleshooting for our clients' desktop computers and software applications.Key Responsibilities:Provide technical support and troubleshooting for desktop...


  • Dallas, Texas, United States Franklin Fitch Full time

    Job Title: Desktop EngineerCompany: Franklin FitchLocation: On-siteSalary: $55,000 - $75,000 + Bonus and BenefitsWe are currently working with an established firm who are looking to add an experienced Desktop Engineer to their team as they continue to invest heavily in their IT infrastructure. This person will be responsible for providing top-notch helpdesk,...