Technical Event Specialist

3 days ago


Louisville, Kentucky, United States Pinnacle Live Full time
About the Role

Pinnacle Live is a leading provider of premium audio-visual solutions for live events and meetings. We are seeking a highly skilled and detail-oriented Event Services Technician to join our team.

Key Responsibilities
  • Event Setup and Strike: Ensure all event sets and strikes are completed according to Company Standard Operating Procedures (SOPs).
  • Client Communication: Greet guests/clients before events and provide clear instructions on how to operate equipment.
  • Event Execution: Provide continued communication with clients to ensure the success of all events.
  • Inventory Management: Maintain accurate client event information within the Company's business systems.
  • Financial Management: Review daily invoices with clients and obtain client signatures on invoice(s).
  • Security and Safety: Comply with all Company security and safety measures and be constantly aware of the property inventory and location of equipment.
  • Equipment Maintenance: Ensure all inventory is in good working order and rental condition.
  • Reporting: Ensure any lost, stolen, or damaged equipment is immediately reported to management.
  • Company Standards: Make sure all Company occupied areas are clean, organized, and up to Company standards.
  • Professional Development: Continually work toward enhancing and improving technical skills to include audio, video/data, staging, and computer operation and networking.
  • Company Policies: Comply with all Company policies and procedures.
Requirements
  • Education: High School Graduate or equivalent.
  • Experience: Prior exposure to audio-visual and/or hospitality industry.
  • Skills: Strong technical aptitude, good working knowledge of computer hardware and software, planning ability, strong interpersonal skills, excellent verbal and written communication skills, excellent organizational skills and attention to detail, strong team player orientation, commitment to best-in-class customer service for internal and external stakeholders, and professional appearance.


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