Client Relations Coordinator
2 weeks ago
JS Abrams Law, a distinguished AV-rated boutique law firm, is in search of a dedicated full-time Client Relations Coordinator to enhance our team. In this role, you will engage with potential clients, demonstrating empathy and understanding as you gather essential details about their cases. You will oversee the onboarding process for new clients, ensuring accurate data entry and assisting our attorneys in scheduling and managing their appointments effectively.
Compensation:$20 - $25 hourly
Key Responsibilities:- Manage the onboarding process for new clients and maintain current client records through meticulous data entry and document collection to ensure efficient case management.
- Evaluate incoming client inquiries to determine if their cases align with our firm's focus, while providing a supportive and understanding experience for the caller.
- Coordinate consultations for prospective clients with our legal team to enhance our caseload and maintain accurate scheduling.
- Perform various administrative tasks as required, including transcription, research, spreadsheet management, and email correspondence to support operational efficiency.
- A high school diploma or GED is mandatory; a Bachelor's degree is advantageous.
- Proficient data entry, spreadsheet management, and computer skills are essential.
- Exceptional communication skills and a strong sense of empathy are required.
- Experience in sales or customer service is highly regarded.
- Familiarity with CRM and case management software is a plus.
JS Abrams Law is a rapidly expanding law firm located in Woodland Hills, CA, dedicated to providing exceptional legal services to clients throughout California.
What We Offer:
- Comprehensive training with experienced intake staff and attorneys.
- Medical, dental, and vision insurance.
- 401(k) plan with employer contributions.
- Performance-based bonuses and incentives.
- Excellent work-life balance.
- Significant opportunities for professional growth and development.
- Paid holidays, paid time off, support for continuing education, convenient parking, and regular team-building activities.
- Potential for a hybrid work schedule upon successful completion of training and meeting job expectations.
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