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Administrative Support Specialist

2 months ago


Jersey City, New Jersey, United States Pieces of HR Full time
Job Overview

Pieces of HR is a leading HR service provider specializing in supporting small businesses and startups with expert HR and recruiting solutions.

We are seeking a skilled and friendly Front Office Ambassador to join our team.

Key Responsibilities
  • First Point of Contact: Greet and welcome visitors in a professional and friendly manner, creating a positive first impression for all visitors.
  • Communication and Customer Service: Answer and direct phone calls efficiently, provide exceptional customer service, and respond to inquiries and provide information to visitors and employees.
  • Administrative Support: Maintain a clean and organized reception area, manage incoming and outgoing mail and deliveries, and assist with scheduling appointments and managing calendars.
  • Office Operations: Coordinate and schedule meetings and appointments, manage office supplies and inventory, and assist with basic bookkeeping tasks, such as tracking expenses.
  • Team Support: Provide support to other administrative staff as needed, ensure security and confidentiality of visitor and employee information, and adhere to all company policies and procedures.
Requirements
  • Education: College degree preferred.
  • Experience: Prior experience in a customer service or administrative role.
  • Skills: Proficiency in Microsoft Office (Word, Excel, Outlook), excellent communication and interpersonal skills, strong organizational and multitasking abilities, and ability to maintain a professional and courteous demeanor at all times.
  • Qualifications: Basic bookkeeping skills and familiarity with office equipment, ability to handle confidential information with discretion, strong attention to detail and accuracy, ability to work effectively in a fast-paced environment, knowledge of multi-line phone systems, and ability to prioritize and manage tasks efficiently.