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HR Operations Specialist

2 months ago

Washington, Washington, D.C., United States Censeo Consulting Group Full time
Job Overview

Position Title: Human Resources Coordinator

About the Organization:

Censeo Consulting Group is a premier management consulting firm located in Washington D.C., focused on assisting public sector and non-profit organizations in achieving operational excellence, enhancing outcomes, and reducing costs. Our tailored approach to strategic consulting addresses our clients' most intricate challenges, facilitating transformation within their organizations to better fulfill their public and social missions.

At Censeo, we pride ourselves on our award-winning culture, which fosters a close-knit community of 95 dedicated and talented professionals. We advocate for a more effective public sector while nurturing friendships that extend beyond the workplace. Our organizational structure promotes collaboration over hierarchy, encouraging entrepreneurial spirit at every level. We celebrate our collective achievements, make decisions collaboratively, and cultivate an environment where individuals with passion and initiative can lead. Each team member contributes their unique personality to our firm, influencing our growth in ways that extend beyond client engagements.

Role Summary:

The Human Resources Coordinator plays a vital role within the operations team, functioning as a versatile resource capable of adapting to and managing a variety of tasks as required. This individual enjoys tackling challenges and excels at implementing operational efficiencies that empower our consultants to perform at their best. The ideal candidate is intellectually curious, tech-savvy, and thrives in a collaborative work environment while also being capable of independent work.

Key Responsibilities:

Human Resources Management:

  • Facilitate onboarding, offboarding, and promotion processes.
  • Oversee all logistical components of employee training, including scheduling, communication, and participant enrollment.
  • Process updates related to employee information such as address changes, benefits modifications, and name changes.

Talent Acquisition and Retention:

  • Assist in recruitment efforts, including job postings, interview scheduling, and conducting reference and background checks.
  • Support performance management initiatives.
  • Lead recognition programs for performance and retention.
  • Contribute to mentoring, cohort, and firm contribution initiatives.

Facilities and Supplies Oversight:

  • Sort and distribute incoming mail.
  • Manage and procure office and kitchen supplies.
  • Oversee the maintenance of conference and team room spaces.
  • Maintain day-to-day vendor relationships (supplies, kitchen items, copier/scanner, building maintenance, etc.).

Event Coordination and Executive Support:

  • Organize quarterly company meetings.
  • Assist in planning periodic company social events.

Information Technology Support:

  • Manage and maintain select areas of IT inventory and processes.
  • Coordinate with IT service vendors to address staff IT helpdesk tickets and general IT issues.

Customer Service:

  • Respond to phone inquiries in a professional and courteous manner.
  • Welcome visitors in a friendly and professional manner.
  • Provide timely and accurate responses to general information requests.

Ideal Candidate Profile:

We seek distinctive candidates whose enthusiasm and commitment will contribute to shaping Censeo's client insights and workplace culture. Our team comprises individuals with diverse backgrounds, expertise, personality types, and preferences. Our successes in client engagement and workplace culture stem from our team's innovation, creative problem-solving, and collaboration. Your unique perspective and approach to challenges are far more valuable to us than your academic credentials.

The successful Human Resources Coordinator will possess:

  • A BA/BS degree with a strong academic foundation.
  • 1-3 years of experience in office administration, HR, or operations support.
  • Ability to effectively manage projects with tight deadlines in a team setting.
  • Strong written and verbal communication skills, with the ability to share and synthesize information.
  • Proactive attitude and ownership of project work and professional growth.
  • Understanding of business concepts.
  • Proficiency in spreadsheet and presentation software.
  • Interest in working with public sector clients, operations, HR, and recruiting.

Work Environment:

Censeo Consulting Group operates in a hybrid model, allowing staff to work remotely while regularly collaborating with the team in the office. Our office is strategically located in downtown D.C., providing convenient access to many of our clients.

Compensation and Benefits:

  • The expected salary range for this position is $45,000 - $60,000 annually.
  • This role is a full-time in-office position with some flexibility for occasional remote work.
  • This is an exempt, full-time position.

Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible work arrangements, and tuition and training reimbursement. More information on our benefits and perks can be found on our website.

Commitment to Diversity:

Censeo is an equal opportunity employer, dedicated to providing equal opportunity to all applicants and employees in compliance with all applicable state and federal laws prohibiting discrimination based on race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable law.

Join Our Award-Winning Culture:

Our passion has garnered numerous accolades, reflecting our commitment to excellence in the workplace.